Onda V891w Dual OS 8.9 Inch Retina Screen RAM 2GB Window8 + Android Tablet 64GB

Questions on Onda V891w Dual OS 8.9 Inch Retina Screen RAM 2GB Window8 + Android Tablet 64GB

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• From Jeff at 7/8/16 3:24 AM
  • The os switching app has disappeared from the windows desktop on my v891 duel os.
    How do I reinstall it.
    Thank you.
  • Onda Tablet:
    Thank you for your mail.
    Could youtake soe pictures or video about your main problem? We will check it for you soon.
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• From George at 6/20/16 1:27 AM
  • Onda DualOS 891W - Part 2
    
    I downloaded V891 DualOS_Drivers_install 20150320.rar as well and tried to install it.
    I run it normal and as administartor as well, it opens a bluen/green windows, "Install drivers, Copiright (C) 2015 20392006 All rights Reserved, ===== START ====="
    but then opens a Windows10 window which says "System info, Failed to install drivers !, [OK] "
    
    Please help,
    George
  • Onda Tablet:
    Thank you for your mail.
    Could you tell us your order number? We will check it for you soon.
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• From George at 6/20/16 12:49 AM
  • Dear Onda,
    
    I purchased Onda V891w Dual OS 8.9 on 1th of April 2015., order id 665180283891197 , serial number P891DCF3V1A00544.
    At first I used it with factory Windows 8, after some time I upgraded it to Windows 10. It worked flawless.
    2 weeks ago I performed a Windows Recovery (deletin all settings and private files)
    Recovery was successful but the TOUCH SCREEN IS NOT WORKING CORRECTLY. It recognize the touch but it seems working randomly.
    AT THE SAME TIME THE ANDROID IS WORKING WELL SO NO HARDWARE PROBLEM EXIST.
    I examined all correspondence in the Onda forum I tried installing lot of drivers with&without disabling driver signature enforcement in Windows.
    No result achieved.
    
    Please send me the correct driver and exact instructions how to install it.
    
    Your product is a great one and I would be very sad not be able to put it again to work.
    I'm waiting for your kindle help.
    
    Best regards,
    George
  • Onda Tablet:
    Thank you for your mail.
    According to Onda's policy, the warranty and aftersale service are provided by the reseller, please contact your reseller.
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• From Zac at 6/17/16 10:46 PM
  • I Have had an issue with the FPC Cables on the tablet when replacing the Digitiser.
    
    I would like to purchase replacements
    
    Do you have them available.
    
    If so , can you please send through a link to ALL Available Internal cables and their pricing. if you have quotes for other internal parts i would like to see them also :)
    
    Thank You
  • Onda Tablet:
    Thank you for your mail.
    Could you tell us your order number? We will check it for you soon.
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• From Steve at 6/3/16 10:30 AM
  • My onda v891 boots up displays onda logo then shuts off straight away . every ten or so try's it will boot up and say diagnosing pc then goes to a screen saying your pc did not start correctly then goes to automatic repair screen with two options
    Restart or advanced options and I'm unable to select any off them as the touch screen doesn't work what do I do to fix this only had for few months serial number p891lbf4v1a02160
  • Onda Tablet:
    Thank you for your mail.
    Could you tell us your order number? We will check it for you soon.
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• From yodaho at 6/2/16 2:14 PM
  • Been using my v891w tablet for a year or two?? Mainly as a music player
    
    Ever since day one. There was one real very annoying issue. Upon first boot up. The touch screen would not register properly...Unusable. I'd have to reboot a few times and sometimes...too many times until it worked properly.
    
    The trick to this is always a battery charge and never shut it down...just turn off monitor\sleep and it's alright.
    
    Today my tablet does not work anymore. The backlight turns on...but all I get is a black screen....
    
    anyone from onda can message me and offer me a solution or service?
  • Onda Tablet:
    Thank you for your mail.
    Could you tell us your order number? We will check it for you soon.
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• From Luana at 5/16/16 1:10 AM
  • this tablet have external 3G?
  • Onda Tablet:
    Thank you for your mail.
    Onda V891w Dual OS do not support 3G.
  • Do you find this question helpful?  Yes   No
• From Zuyq at 5/15/16 4:34 PM
  • How do I access Google Play Store when tablet is booted to Android?
  • Onda Tablet:
    Thank you for your mail.
    The google play store is on the desk, please click the icon to check.
  • Do you find this question helpful?  Yes   No
• From Zuyq at 5/15/16 4:16 PM
  • How do I access Google Play Store when tablet is booted to Android?
  • Onda Tablet:
    Thank you for your mail.
    The google play store is on the desk, please click the icon to check.
  • Do you find this question helpful?  Yes   No
• From Luana at 5/15/16 1:15 AM
  • i want buy this tablet front and back white color, this tablet is only white?
    this tablet have external 3G?
  • Onda Tablet:
    Thank you for your mail.
    That version do not support 3G, maybe you can check on Onda V919 3G Core M 9.7 Inch Retina Screen RAM 4GB 64GB SSD Tablet http://www.onda-tablet.com/onda-v919-3g-core-m-tablet-pc.html
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• From SL at 5/13/16 7:32 PM
  • Hi,
    
    I purchase a V891W Tablet PC. On all cold startup into windows 10, the touchscreen will go out of alignment very badly, to the point that the touchscreen is unusable.
    
    I have to use a OTG cable coupled with a mouse to perform a restart before it revert back to normal.
    
    This happened every time the table is shut down and cold-started.
    
    Is there a fix for this or do i have to return this to you for warranty service/replacement?
  • Onda Tablet:
    Thank you for your mail.
    Could you tell us your order number? We will check it for you soon.
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• From Alessandro Gatti at 5/3/16 11:24 PM
  • Ma bisogna pagare la dogana per l'acquisto del tablet onda v981 dual os? Se sì, quanto?
  • Onda Tablet:
    Thank you for your mail.
    The price do not contain the tax. We will print your package value with low price to avoid or reduce the tax, but we are not sure about your local customs.
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• From Alessandro Gatti at 5/3/16 11:20 PM
  • Ma bisogna pagare la dogana per l'acquisto del tablet onda v981 dual os? Se sì, quanto?
  • Onda Tablet:
    Thank you for your mail.
    The price do not contain the tax. We will print your package value with low price to avoid or reduce the tax, but we are not sure about your local customs.
  • Do you find this question helpful?  Yes   No
• From kangik seo at 4/30/16 11:26 AM
  • i would like to use v891w in single os(android)
    please let me know how to do it.
  • Onda Tablet:
    Thank you for your mail.
    Onda V891w Dual OS Tablet could not remove the os.
  • Do you find this question helpful?  Yes   No
• From Adam at 4/25/16 1:25 PM
  • Hola he comprado una onda v891w, va muy bien pero, en el sistema de windows viene con una cuenta llamada onda , cual es su contraseña. Por favor urge, gracias.
    
  • Onda Tablet:
    Thank you for your mail.
    Please hold the power key and the volume down key at the same time for 10s to reset the tablet. That will help.
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• From Merv J at 4/19/16 9:03 PM
  • When will Order # 660033841 ship? If this Product (V891) is not available then please refund the payment to PayPal. Thank you. Please respond.
  • Onda Tablet:
    Thank you for your mail.
    Have you got our email before? We have cancelled the order for you. Sorry for the inconvenience brought to you.
  • Do you find this question helpful?  Yes   No
• From Fernando at 4/17/16 1:08 AM
  • Buenos dias.
    Siguiendo con el tema de drivers de v891w les cuento la siguiente conclusion.
    Les informo que tengo un taller de informatica de 15 años de antuguedad esto quiere decir que llevo una buena cantidad de instalaciones de sistemas operativos.
    Viendo que con windows tanto en Español como en Ingles los drivers de las camaras y del tactil son imposibles de configurar intento lo siguiente pongo su sistema original en chino todo funciona correctamente menos el idioma que no se traduce totalmente lo cual es un problema pero saco una copia del sistema 32 de windows donde estan los drivers que si funcionan pues son los originales.Se instala desde cero un windows 10 los controladores sin ninguna actualizacion se instalan de la copia de los originales y sorpresa no funcionan las camaras con los drivers que antes funcionaban lo cual me lleva a una conclusion inquietante .
    Creo que aparte el sistema en chino tiene algo mas que hace funcionar las camaras por lo cual pienso que pueden ser activadas remotamente consiguiendo imagenes de sus usuarios.
    Esto no es una afirmacion es una sospecha.
    Seguire investigando y tratare de sacar una conclusion final.
  • Onda Tablet:
    Thank you for your mail.
    Could you tell us more details about your main problem? We will check it for you soon.
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• From Fernando at 4/14/16 9:41 PM
  • Tenemos una tienda y taller de informatica vendemos telefonos tablet.etc.
    Compramos una ONDA V891W dual OS ATRAVES DE ALIEXPRES para probarla antes de comprar mas cantidad para su comercializacion.
    Tenemos dos problemas las camaras son imposible de configurarlas windows dice codigo de error 10 .La tactil da pulsaciones fantasma y no pulsa en su lugar correspondiente.
    Hemos probado windows 8.1,windows 10 todos los drivers de su pagina y no se consigue nada.
    Estamos bastante decepcionados.
    Alguna idea para solucionar este problema.
    Un saludo.
  • Onda Tablet:
    Thank you for your mail.
    According to Onda's policy, the warranty and aftersale service are provided by the reseller, please contact your reseller.
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• From Michael Wilson at 4/11/16 10:29 AM
  • Hello Ginger, I am writing to you with an inquiry as to the status of my order
    #660033859. I have waited the extra time you said it would take for that item.
    Now I would like to know the shipping date.
    Be advised that I am tired of waiting, also that I am ready to request a refund from PayPal.
    Awaiting your reply
    Michael Wilson
  • Onda Tablet:
    Thank you for your mail.
    Have you got our email before? We just got the latest news from the factory that Onda V891w Dual OS is delay and we are not sure about when it will be available again. Would you like to wait for several days or change to other version for your convenience? Yor prompt rely will be appreciated.
  • Do you find this question helpful?  Yes   No
• From David33316 at 4/10/16 8:40 PM
  • I use the android partition most of the time. Is there any to allocate more internal storage to android and less to Windows? Thank you
  • Onda Tablet:
    Thank you for your mail.
    Could you tell us your order number? We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From Jerry at 4/8/16 3:53 PM
  • I only use my v981 32gb tablet in Windows. I accidentally selected Change OS, and it brought up a login screen, for a user name:
    "admin05"
    with a password hint, "data"
    I've never seen this login before, and I can't get the unit to run. It is waiting for the password. Turning it off and back on just will only go to the login screen for admin05.
    PLEASE HELP!!
    Thank you,
    Jerry in San Diego California.
  • Onda Tablet:
    Thank you for your mail.
    Please hold the power key and volume down key at the same time for 10s to reset your teable. That will help,
  • Do you find this question helpful?  Yes   No
• From Michael Wilson at 4/8/16 5:50 PM
  • Order # 660033859 & Order # 660033864, When will they ship? Tired of waiting.
    THE SAME ISSUE THE LAST TIME I ORDERED FROM ONDA
    Thinking of a PayPal REFUND,...
    Please respond
    Michael Wilson
  • Onda Tablet:
    Thank you for your mail.
    We have inform you by email, please check with your email box.
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• From Di at 4/2/16 12:53 PM
  • Hi. Bought this from idreamsky. The first charge went well. Now, as it's charging it just shows my full screen for one second. This then scrolls up to half my screen and says
    
    Slide to shut down your pc with a downward arrow.
    
    How do I stop this to use my tablet
    
    
  • Onda Tablet:
    Thank you for your mail.
    According to Onda's policy, the warranty and aftersale service are provided by the reseller, please contact the reseller.
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• From Andreas at 3/20/16 10:03 AM
  • Whan will the 891w get also Android 5 or 6??
    
    I found this two responses:
    From tom at 5/3/15 8:54 AM
    will this tablet get windows 10 and android 5.0?
    Onda Tablet:
    Thank you for your mail.
    Onda V891w Tablet support Android 5.0 and Windows 10 update.
    
    
  • Onda Tablet:
    Thank you for your mail.
    The latest firmware is in test and we will release on our website when it is ready.
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• From Jiri at 3/18/16 10:13 AM
  • I want to buy: Tablet Dual OS WIN10+Android5.1, Display 8.9", 9", resolution 1920x1200, RAM 2 OR 4 GB, 64 GB ROM, WIFI, HDMI, place of delivery Czech republic (EU), Offer a similar variation.
  • Onda Tablet:
    Thank you for your mail.
    You can check the Onda V919 3G Core M 9.7 Inch Retina Screen RAM 4GB 64GB SSD Tablet
    http://www.onda-tablet.com/onda-v919-3g-core-m-tablet-pc.html
  • Do you find this question helpful?  Yes   No
• From Shivendra at 3/13/16 12:57 PM
  • Do u ship to India? I haveto pay some extra duties or not? Upgrading it to Windows 10 will not void my product warranty
  • Onda Tablet:
    Thank you for your mail.
    We are Onda Tablet online store and we support shipping to India. We will print your package value with low price, but we are not sure about your local customs. Upgrading it to Windows 10 will not void your product warranty.
  • Do you find this question helpful?  Yes   No
• From ahmed at 3/12/16 1:23 PM
  • where is your warehouse is it in EU because of tax i am asking
  • Onda Tablet:
    Thank you for your mail.
    Our EU house is not support shipping now. We have Onda Tablet in stock and ready to send from Onda Factory. We will print your package value with low price, but we are not sure your local customs.
  • Do you find this question helpful?  Yes   No
• From Arthur at 2/23/16 2:14 PM
  • Hello,
    
    1- Please inform whether tablet "Onda V891w Dual OS 8,9 Retina screen 64GB version", is avalible in black color. If not, do you expected the black version in the near future?
    
    2- Do You give some warranty on this equipment ? And if so, what is long.
    
    I will be grateful for your response.
  • Onda Tablet:
    Thank you for your mail.
    When we release Onda V891w Dual OS Tablet in black color, we will update our website. All our Onda Tablet come with 12 months warranty.
    
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• From Laronde at 2/18/16 3:05 PM
  • Bonjour comment peut on restaurer le systéme aux valeurs d'usine pour cette tablette ?
    Merci
  • Onda Tablet:
    Thank you for your mail.
    You can hold the power button for 5-10 seconds while the tablet is connected to the electrical outlet to reset it.
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• From Shansy at 2/4/16 12:16 PM
  • Is there an OTG (on the go) cable available that can charge as well. Off the shelf OTG cables will not charge. If not can I have details to make my own.
  • Onda Tablet:
    Thank you for your mail.
    We do not have OTG cable available that can charge as well.
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• From Rajeshwar Kaushik at 1/18/16 5:24 AM
  • I have purchased 891 dual OS today through Tinydeals. However, it shows only Android. Instruction Manual is in Chinese only which I do not understand .Kindly help me to access windows as well. Also, if possible kindly let me know how I can download the manual in English. Thanks and regards.
    
  • Onda Tablet:
    Thank you for your mail.
    Could you tell us your order number? We will check it for you soon.
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• From Shyam at 1/9/16 11:11 PM
  • Do you ship to India? What are the import duties?
  • Onda Tablet:
    Thank you for your mail.
    We support shipping to India and you will got your package in 3-5 business days by Express,we will print your package value with low price.
  • Do you find this question helpful?  Yes   No
• From niko at 1/8/16 7:07 PM
  • my onda v891 doesnt charge when is on mode
    and sometimes i get this error check out the photo
    http://imageshack.com/a/img905/4306/2EfZAw.jpg
    
    
    
  • Onda Tablet:
    Thank you for your mail.
    Could you tell us your order number? We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From Rehan at 1/4/16 3:38 AM
  • I have bought Onda V891w 32GB but when i insert SD card windows does nto detect it. Any solution plz???
  • Onda Tablet:
    Thank you for your mail.
    Please make sure the SD card is well placed and check again.
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• From Mageek at 11/8/15 11:37 AM
  • Official Play store is avaible on Android ?
  • Onda Tablet:
    Thank you for your mail.
    Onda V891w Tablet Android OS build in Google Play Store.
  • Do you find this question helpful?  Yes   No
• From giorgos at 10/29/15 3:22 PM
  • Onda v891 w supports greek language?
  • Onda Tablet:
    Thank you for your mail.
    Onda V891w Tablet support Greek Language.
  • Do you find this question helpful?  Yes   No
• From Zen at 10/10/15 11:13 PM
  • Do you support Korean keyboard in both OS ?
  • Onda Tablet:
    Thank you for your mail.
    Onda V891w Tablet support Korean Keyboard in Both OS.
  • Do you find this question helpful?  Yes   No
• From Moniruzzaman at 9/15/15 8:32 AM
  • is it support windows 10? is it possible to upgrade to w10? is it support SIM card?
  • Onda Tablet:
    Thank you for your mail.
    Onda V891w Tablet support up to Windows 10.
  • Do you find this question helpful?  Yes   No
• From suranga at 8/15/15 9:23 PM
  • is this model have 3G ,
    Onda V891w Dual OS 8.9 Inch Retina Screen RAM 2GB Window8 + Android Tablet 64GB
  • Onda Tablet:
    Thank you for your mail.
    Onda V891w Dual OS do not support 3G.
  • Do you find this question helpful?  Yes   No
• From Dragonbolz17 at 7/12/15 3:54 PM
  • Does it have an HDMI port?
  • Onda Tablet:
    Thank you for your mail.
    Onda V891w do not have HDMI port.
  • Do you find this question helpful?  Yes   No
• From Roudy at 7/10/15 6:14 AM
  • The ONDA V891w is available in the colours black and white.
    Do they both have 64gb storage.
    Thank you.
  • Onda Tablet:
    Thank you for your mail.
    Onda V891w only have white version for now.
  • Do you find this question helpful?  Yes   No
• From Roudy at 7/10/15 10:40 PM
  • Hello,
    Can you tell me if the ONDA V891w is available in black with 64gb storage and will it be upgraded to Windows 10.
    Thank you.
    
  • Onda Tablet:
    Thank you for your mail.
    There are about 58GB of Onda V891 Dual OS 64GB available.
    It support upgrade to Windows 10.
  • Do you find this question helpful?  Yes   No
• From Anubi at 7/3/15 9:10 AM
  • I want to buy this product and I' m from Italy.
    I have to question. Using dhl for expedition i see 3-5 day of day for product to arrive, is it real or approximated? And if I want to reinstall windows 8 with my regular copy, erasing the dual boot, can I have problem with driver?
  • Onda Tablet:
    Thank you for your mail.
    It usually takes about 3-5 business days to Italy.
    You can remove dual boot if you need.
  • Do you find this question helpful?  Yes   No
• From Alexey at 7/1/15 6:54 AM
  • Onda V891w Dual OS 8.9 Inch Retina Screen RAM 2GB Window8 + Android Tablet 64GB
    Can you send to Russian Federation?
    If yes, what are posibles options for mail delivery?
    Express delivery? Prices?
    
  • Onda Tablet:
    Thank you for your mail.
    We are Onda online shop, we support shipping to Russia Federation.
    You can add to your shopping cart and check the detailed shipping information.
  • Do you find this question helpful?  Yes   No
• From Dani at 6/27/15 2:14 PM
  • Do you ship to Mexico?
    If yes how much?
  • Onda Tablet:
    Thank you for your mail.
    We support shipping to Mexico and the shipping cost around 26USD.
  • Do you find this question helpful?  Yes   No
• From Shawn at 6/25/15 11:13 AM
  • What port does this device support?
  • Onda Tablet:
    Thank you for your mail.
    Onda V891w Dual OS come with Micro USB2.0/OTG port, Micro SD port.
  • Do you find this question helpful?  Yes   No
• From devdatta at 6/21/15 12:21 AM
  • How to purchase the tab as there no Quotation for shipping and I can not proceed further.
  • Onda Tablet:
    Thank you for your mail.
    Please add to your shopping cart and check the shipping cost.
  • Do you find this question helpful?  Yes   No
• From devdatta at 6/21/15 10:23 PM
  • I want to purchase this tab. After adding this to the cart, there is no quote available and hence I can not proceed further. The shipment is to India.
  • Onda Tablet:
    Thank you for your mail.
    Please add to your shopping cart and check the shipping cost.
  • Do you find this question helpful?  Yes   No
• From cw hor at 6/11/15 9:21 AM
  • I understand that Microsoft will be offering free Windows 10 comes July, please inform how can I prepare and register for the upgrade, since the installed OS on my Onoda is 8.1 and it needs a 8.1 update first? Thanks.
  • Onda Tablet:
    Thank you for your mail.
    We will release the free windows 10 on our website as soon as we got it.
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• From EDUARDO at 6/4/15 11:54 AM
  • 1-Do I have pay the shipping cost ?
    
    2-In that case, How much is that?
    
    3-Do I have pay the customs ?, How much, and When do I pay?
  • Onda Tablet:
    Thank you for your mail.
    You can add to your shopping cart and check the shipping cost.
    We are not sure your local customs, but we will help you print the package with low value around $50 to reduce or avoid taxes.
  • Do you find this question helpful?  Yes   No
• From rodrigue at 5/28/15 12:29 PM
  • I would like reinstall Windows on my onda v891 both dual , french version. I update my version and i have lost the application which change system , windows to Android
  • Onda Tablet:
    Thank you for your mail.
    Could you tell us your order number? We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From Marvin at 5/20/15 3:24 AM
  • does this have a hdmi output.
    do you ship in the Philippines if yes how much?
  • Onda Tablet:
    Thank you for your mail.
    We support shipping to Philippines and the shipping cost around 25USD.
  • Do you find this question helpful?  Yes   No
• From Marianne at 5/18/15 5:17 AM
  • Every time I switch os from android to windows the tablet boots into windows and displays the wrong hour, more specifically it goes 3 hours back.
    This situation happens only from android to windows, not vise versa.
    How to fix it?
  • Onda Tablet:
    Thank you for your mail.
    Can you tell us more details? We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From Fred at 5/14/15 12:30 AM
  • Will there be a flipcover with bluetooth keyboard for the W891w? If not, what universal keyboard case do you recommend?
  • Onda Tablet:
    Thank you for your mail.
    We will release Onda V891w Tablet Keyboard Keyboard on our website.
  • Do you find this question helpful?  Yes   No
• From kaplasak at 5/12/15 6:23 AM
  • I broke my beloved onda v981w tablet screen :( Is It possible to buy a replacement screen from You?
  • Onda Tablet:
    Thank you for your mail.
    Can you tell us your order number?Can you take some pictures for us?
  • Do you find this question helpful?  Yes   No
• From J at 5/10/15 4:02 PM
  • Warranty?
  • Onda Tablet:
    Thank you for your mail.
    We are Onda Tablet online store,All our Onda Tablet come with 12 months warranty.
  • Do you find this question helpful?  Yes   No
• From Jerry at 5/10/15 3:50 AM
  • Which model Support GPS among 64G dual is tavlet pc?
    
    PLS let me know.
    
    Thanks
    
    Jerry
  • Onda Tablet:
    Thank you for your mail.
    Please check Onda V961w Tablet
    http://www.onda-tablet.com/onda-v961w-quad-core-3g-win-8-tablet-9-6-inch-ips-screen-quad-core-4k-bluetooth-gps.html
  • Do you find this question helpful?  Yes   No
• From Yakov at 5/10/15 10:49 PM
  • I am from Ukraine.Can I to buy this tablet?what kind of buing?can you doing English language,when I at first using tablet
  • Onda Tablet:
    Thank you for your mail.
    Onda V891w Tablet pre-installed with English.
  • Do you find this question helpful?  Yes   No
• From Ayrton Vasconcelos at 5/9/15 5:32 PM
  • Please, make the Dual OS in black. I really want to buy this tablet, but I don't want the white color.
  • Onda Tablet:
    Thank you for your mail.
    The Onda V891w Dual OS has no black color version. You can consider other models.
  • Do you find this question helpful?  Yes   No
• From Pierre Soulard at 5/8/15 11:15 PM
  • Is it possible to instal android and windows in french ?
  • Onda Tablet:
    Thank you for your mail.
    Both android and windows systems of Onda V891w Dual OS supports french.
    
  • Do you find this question helpful?  Yes   No

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