Onda V919 Air Dual Boot 9.7 Inch Z3735F 32 GB ROM Tablet Gold

Questions on Onda V919 Air Dual Boot 9.7 Inch Z3735F 32 GB ROM Tablet Gold

Sort by Date Helpfulness

• From Damjan Kumin at 5/29/16 1:42 AM
  • from my question at 4/27/16 2:26 AM, you asked me for the order number -- I did not order tablet from you, I order it over at http://www.everbuying.net/ - the order was done with number E1603301056092660. is there any way that we can do contact over the mail?
  • Onda Tablet:
    Thank you for your mail.
    All our Onda tablet come with 12 months warranty and we have full test before we send. According to Onda's policy, the warranty and aftersale service are provided by the reseller, please contact your reseller.
  • Do you find this question helpful?  Yes   No
• From Thabo at 5/22/16 2:19 PM
  • Can you ship Onda V919 to South Africa? How much will it cost to ship and how long can it take?
  • Onda Tablet:
    Thank you for your mail.
    We support shipping to South Africa and you can add the item to cart to check the shipping fee.
  • Do you find this question helpful?  Yes   No
• From Eli at 5/19/16 2:20 PM
  • Hello, i bought my V919 Dual OS V1 in December and have had it for about 5 months now. At about 50% battery life, it turns off by itself and doesn't come up again till i charge it. It also never reaches 100% charge but always stops at 99% after which it starts to discharge again.
    
    Is there any fix for this problem?
  • Onda Tablet:
    Thank you for your mail.
    Please hold the power key for 5-10s when the tablet connected to electricity for resetting. That will help.
  • Do you find this question helpful?  Yes   No
• From nam kha at 5/15/16 11:54 AM
  • Hello,
    
    I got a "[I2C HID] GetI2CDeviceData Failure" at boot up after selecting OK for firmware update in Chinese. Now the touch screen is not working.
    
    I tried to do a factory reset by pressing on both the power button and volume down button but it does not working. It boot straight to the security code screen and I see 'safe mode' on the side of the screen. The touch scree is still not working.
    
    How can I fix this issue?
  • Onda Tablet:
    Thank you for your mail.
    Could you tell us your order number? We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From Thai at 5/9/16 9:11 AM
  • Hello I kinda wipe out the windows 10 on the tablet. How can I fix it? Also how can I update the android firmware to the latest OS like 5.0?
  • Onda Tablet:
    Thank you for your mail.
    Onda V919 Air Dual Boot Tablet support dual os, we will update on our website when we release the lates version. The latest firmware is in test and we will release on our website when it is ready.
  • Do you find this question helpful?  Yes   No
• From Mehmet Nuri Önoğul at 5/8/16 9:30 PM
  • My tablet is onda v919. After update, windows 10 does not have touch driver and i cant use windows 10 anymore. How can i hard reset or fix this problem ? How can i reinstall the drivers. Please explain the steps too.
  • Onda Tablet:
    Thank you for your mail.
    Please download the latest window10 driver and install: http://pan.baidu.com/s/1kTtgOlT
  • Do you find this question helpful?  Yes   No
• From Daniele at 4/30/16 8:04 AM
  • I've just bought this tablet. Up to now it works well.
    My question is: when could you launch an update for android 5 or 6 (Or just a firmware update)?
  • Onda Tablet:
    Thank you for your mail.
    The latest firmware is in test, we will release the latest firmware on our website when it is ready.
  • Do you find this question helpful?  Yes   No
• From Damjan at 4/27/16 2:26 AM
  • I ordered this tabled on web store, together with case and keyboard - everything works, but keyboard cannot connect to table via Bluetooth - no matter what I enter, no PIN is OK and keyboard is useless; can you provide me with correct PIN number please? The SN of the tablet is p919lbg2v9b01176. Thank you!!
  • Onda Tablet:
    Thank you for your mail.
    Could you tell us your order number? We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From JJC at 4/27/16 9:53 PM
  • WiFi just don work anymore. I can see the adaptor, but it dos not find any Network! eben wenn I am near ofthe Router
    
    Please Help!
  • Onda Tablet:
    Thank you for your mail.
    Could you tell us your order number? We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From Kenan at 4/16/16 12:02 PM
  • Hi,
    
    everything s ok but we are need Android UPDATE pls pls pls
    
    Have a nice day
  • Onda Tablet:
    Thank you for your mail.
    The latest firmware is in test, we will release on our website when it is ready.
  • Do you find this question helpful?  Yes   No
• From Patyesz at 4/8/16 2:34 AM
  • Whn will arrive the android 5.0 update for the v919 air table.
    PLEASE DO NOT write that : "We will release the firmware ROM on our website,please check our website.'
    
    Please give us a link or an available date.
    
    Thx
  • Onda Tablet:
    Thank you for your mail.
    The latest firmware is in test, we will release on our website when it is ready.
  • Do you find this question helpful?  Yes   No
• From Barki at 4/5/16 6:28 AM
  • Welcome! I ask how much it would cost to transport costs to Hungary the above Onda V919 machine and that this would be possible , to avoid having to pay duty and VAT in Hungary for the product ?
  • Onda Tablet:
    Thank you for your mail.
    We support shipping to Hungary and the shipping cost around 37.84USD. We will print your package value with low price, but we are not sure about your local customs.
  • Do you find this question helpful?  Yes   No
• From Giovanni at 4/3/16 9:20 PM
  • Hello, I am holding an Air Onda V919 3G Air DualOS, firmware version V1.0.1_v5.il s / n is: P919DCGIV8A00659
    
    I have the error [I2C HID] GetI2CDeviceData Failure at the boot. I can not use the tactile function, neither Windows nor Android.
    
    I tried to reinstall both operating systems by connecting a external taouse but the problem persists.
    
    How can I fix? in this way the tablet is unusable
    
    Thanks for the attention
    
  • Onda Tablet:
    Thank you for your mail.
    Please hold the power key and the volume down key at the same time for 10s to reset the tablet. That will help.
  • Do you find this question helpful?  Yes   No
• From Peter at 3/22/16 10:47 AM
  • Hello,
    
    I got the Onda V919 Air tablet,
    unfortunatelly, it will not download any apps from Google Play store.
    I installed the store, the storre is browsing apps, but no of them are installed. I get the error message that Google Play store cannot be contacted.
    
    I consider this as big and major issue what makes tablet almost useless.
    Please, could you advice us (I see that I am not only one with this problem) how to fix this problem and make Google Play store work??/
    Thanks.
  • Onda Tablet:
    Thank you for your mail.
    Could you tell us your order number? We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From Ajaya Kumar at 3/19/16 6:24 AM
  • Are U shipping it to India ?
  • Onda Tablet:
    Thank you for your mail.
    We support shipping to India and you will get the package in 3-5 business days.
  • Do you find this question helpful?  Yes   No
• From Aymericdo at 3/17/16 2:56 AM
  • Dear Sirs,
    I have bought a Onda V919 Air Tablet PC Intel Z3735F 64bit Quad Core 1.83GHz with 9.7 inch QXGA IPS Retina Screen Windows 10 + Android 4.4 and I can't install the Google play store app or the Gmail app in the android 4.4 system.
    And no, it is not pre-installed.
    Can you please send me the step by step instructions to make it possible?
    I hope you can answer me as soon as possible.
  • Onda Tablet:
    Thank you for your mail.
    Could you tell us your order number? We wiill check it for you soon.
  • Do you find this question helpful?  Yes   No
• From JJay at 3/16/16 6:35 AM
  • Does this tablet have CE mark?
    and second question, It is possibile to pay in 2 parts
    for example: 2 installments of 65$ each to aviod taxes in EU?
  • Onda Tablet:
    Thank you for your mail.
    That tablet does not have CE mark. We do not support paying in 2 parts. We will print your package value with low price, but we are not sure about your local customs.
  • Do you find this question helpful?  Yes   No
• From Antonio at 3/8/16 5:37 AM
  • La tablet onda v820w tiene salida de HDMI . Cuanto seria los gasto de envio a sevilla ?? Gracias
    
  • Onda Tablet:
    Thank you for your mail.
    Onda V919 Air Dual Boot Tablet support HDMI. The shipping to Sevilla cost around 37.84USD.
    
  • Do you find this question helpful?  Yes   No
• From Antonio at 3/8/16 5:06 PM
  • Buenas me gustaria saver si va bien el HDMI de la tablet onda v919 air dual boot o suele dar fallos de conecion . Cuanto tiempo me tardaria el pedido a sevilla . Graciad
    
  • Onda Tablet:
    Thank you for your mail.
    We are Onda Tablet online store,all our Onda Tablet have been fully tested before we send. The HDMI tablet v919 air wave and dual boot work well. It will take 3-5 business days to ship to Sevilla.
  • Do you find this question helpful?  Yes   No
• From Nacho at 3/5/16 5:15 AM
  • I have the error [I2C HID] GetI2CDeviceData Failure at the boot. I can't use the tactile function, neither Windows nor Android, so i can't log in.
    
    Please what can i do? I'm getting crazy.
    
    The SN of my Onda Air V919 Tablet is P919LBG1V9B02356
    
    I hope an answer as soon you can.
    
    Thanks a lot
  • Onda Tablet:
    Thank you for your mail.
    You can connect your tablet to the mouse and keyboard with OTG cable to rester your tablet.
  • Do you find this question helpful?  Yes   No
• From Juan Duran at 2/29/16 12:56 AM
  • Good morning,
    Do you have any news when the upgrade will be android 5.0?
    Best regards
  • Onda Tablet:
    Thank you for your mail.
    Onda V919 Air Dual Boot Tablet support Android 5.0 Firmware update.
  • Do you find this question helpful?  Yes   No
• From Gabriel at 2/22/16 2:11 PM
  • Im living in Mexico and have the onda v919 dual boot and I need the display because is failing
  • Onda Tablet:
    Thank you for your mail.
    We do not support selling display seperately.
  • Do you find this question helpful?  Yes   No
• From sotiris at 2/20/16 7:24 AM
  • Onda V919 Air Dual Boot 9.7 Inch Z3735F 32 GB ROM Tablet Gold
    
    SKU:820074
    In windows no recognize hdmi
    Android too, hdmi no working. Can you help?
  • Onda Tablet:
    Thank you for your mail.
    Can you tell us your order number? We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From Tom at 2/13/16 5:08 AM
  • Hi there
    
    I bought this from GearBest - a very nice tablet, but unfortunately there's no Google Play Store on the tablet, and I've not been able to download it. Do you have a fix for this?
    
    Thank you
    
    Tom
  • Onda Tablet:
    Thank you for your mail.
    We are Onda Tablet online store and our Onda V919 Air Dual Boot Tablet products have pre-installed with google play store.
  • Do you find this question helpful?  Yes   No
• From Daniel at 2/5/16 2:19 PM
  • Hiya bought this nice v919 but win10 says that is a 1,33ghz processor and not a 1,83ghz whats wrong?
    
    And where can i find the update to androit 5??
  • Onda Tablet:
    Thank you for your mail.
    Onda V919 Air Dual Boot Tablet come with 1,83ghz processer.
    The latest firmware is in test, we will release on our website when it is ready.
  • Do you find this question helpful?  Yes   No
• From Dan at 2/5/16 4:55 AM
  • Bought a V919 Z3735F but win10 says its only a 1.33Ghz Prozessor and not the 1.83Ghz => whats wrong?
  • Onda Tablet:
    Thank you for your mail.
    Onda V919 Air Dual Boot Tablet come with1.83Ghz processer.
  • Do you find this question helpful?  Yes   No
• From Bent at 2/4/16 4:26 AM
  • Hi support team,
    
    I have bought two tablets, a V989 Air Plus Octa Core which is a fantastic tablet for the Price. SUPER, SUPER!
    And a V919 Air Dual Boot which have some faults/problems/challenges!!!
    Both tablets are physical very, very fine and the V989 is fantastic in all other functions and actions.
    BUT, BUT the V919 can't remember the two passwords til our two WiFi-points, so it is necessary to type 13 very difficult characters each time we wish to use the wifi. How can I fix this problem?
    
    And some times (1 out of 5-6 times) goes the tablet in a deadlock mode??? The only way to fix it is to restart the tablet by the power button. How can I fix it?
    
    I insure you that there is no virus, Worms atc. on the tablet!!!
    
    And as many other customers have asked for: How can I update Androids from ver. 4.4. to 5.0 as promised on your site for your products?
    I have read your answers to other customers, BUT at approximately which time do you assume it should be possible?
    
    Best regards
    Bent
    
    
  • Onda Tablet:
    Thank you for your mail.
    Could you tell us your order number? We will check it for you soon.
    The latest firmware is in test, we will release it on our website when it is ready.
  • Do you find this question helpful?  Yes   No
• From Miguel at 1/25/16 7:05 AM
  • Las iconos vienen con títulos en chino y no consigo instalar ninguna aplicación, pues no tiene acceso a play store.
    No hay ningún tipo de manual e uso
  • Onda Tablet:
    Thank you for your mail.
    You can follow the guide on our website to set the tablet in Spainish. Onda V919 Air Dual Boot Tablet support play store.
  • Do you find this question helpful?  Yes   No
• From Paulo Peres at 1/21/16 10:18 AM
  • Dear Sirs,
    I have bought a Onda V919 Air Tablet PC Intel Z3735F 64bit Quad Core 1.83GHz with 9.7 inch QXGA IPS Retina Screen Windows 10 + Android 4.4 and I can't install the Google play store app or the Gmail app in the android 4.4 system.
    And no, it is not pre-installed.
    Can you please send me the step by step instructions to make it possible?
    I hope you can answer me as soon as possible.
    
  • Onda Tablet:
    Thank you for your mail.
    Could you tell us your order number? We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From Gabriel at 1/20/16 4:59 AM
  • Hello,
    just received Onda V919 air and all android icons are in chinese, please teach me how to change in english.
    Thank you,
    Gabriel.
  • Onda Tablet:
    Thank you for your mail.
    Please set your language from here: 设置Settings==>语言和输入法Language&Input==>English, it will be ok.
  • Do you find this question helpful?  Yes   No
• From Andre at 1/11/16 2:45 PM
  • hi i m interested in "Onda V919 Air Dual Boot 9.7 Inch Z3735F 32 GB ROM Tablet Gold"
    
    
    if i buy ur tablet . will u be able to indicate on the box 20-30$ value ??
    
    otherwise we will have to pay big taxes here in EU.
    
    wait for ur ASAP reply...
    
    Regards
    /Andre
    
  • Onda Tablet:
    Thank you for your mail.
    We will print your package value with low price as you asked.
  • Do you find this question helpful?  Yes   No
• From Juan Manuel at 1/7/16 2:01 PM
  • Hello. I have recently bought a Onda v919air dual os 32 gb. But I don´t have google play installed. My firmware version is v1.01_v7. Could you help me? I need google play
  • Onda Tablet:
    Thank you for your mail.
    All our Onda V919 Air Dual Boot Tablet products have pre-installed with Google Play Store.Could you tell us your order number? We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From luis at 12/30/15 1:27 AM
  • Hey there
    the tablet can be sent to Peru as would the cost of shipping and days to arrive
  • Onda Tablet:
    Thank you for your mail.
    We support shipping to Peru and you will get your package in 15-25 business days by Registered Airmail.The shipping cost around 27.50USD.
  • Do you find this question helpful?  Yes   No
• From Tito at 12/28/15 2:47 AM
  • Ola, envia para o Brasil? E declara um valor abaixo por causa dos impostos alfandegarios?
  • Onda Tablet:
    Thank you for your mail.
    We support shipping to Brazil by Registered Airmail. We'll print your package value with low price, but we are not sure about yourlocal customs.
  • Do you find this question helpful?  Yes   No
• From gaillard at 12/22/15 11:17 PM
  • Hello,
    I am sorry, but i don't find the rom android 5.0 on your site.
    Can you tell me the link to your website?
    Thank you
  • Onda Tablet:
    Thank you for your mail.
    We will update on our website,please check our news blog.
  • Do you find this question helpful?  Yes   No
• From gaillard at 12/21/15 6:57 AM
  • hello,
    i don't find the rom android 5.0 on your site.
    best regard
  • Onda Tablet:
    Thank you for your mail.
    We will release the latest firmware ROM on our wesite,pleaes check our website.
  • Do you find this question helpful?  Yes   No
• From Jeff at 9/22/15 5:38 PM
  • Hi, I just wanted to confirm that SKU:820074 has micro hdmi port, also can you get this with 64gb memory and 5.0MP back camera . Also can you tell me cost and expected time it takes for delivery to Australia.
    Cheers
    
  • Onda Tablet:
    Thank you for your mail.
    Yes,we will release the full specs on our website.
    You will got your package in 3-5 business days by Express shipping to Australia.
  • Do you find this question helpful?  Yes   No
• From Jeff at 9/20/15 6:18 PM
  • Can you confirm this tablet has micro hdmi output, also can you tell me which other tablets have the micro hdmi output. Can you tell me how much is postage to Australia. Thanks
  • Onda Tablet:
    Thank you for your mail.
    Please check Onda V919 3G Air Tablet Dual Boot,we support shipping to Australia and you will got your package in 3 business days,the shipping cost is 26.0USD.
  • Do you find this question helpful?  Yes   No
• From Mariela at 9/19/15 2:08 AM
  • Pudieran poner precio menor a 100usd para evitar impuestos..?
  • Onda Tablet:
    Thank you for your mail.
    We are Onda Tablet online store,we will print your package value with low price.
  • Do you find this question helpful?  Yes   No
• From Domenico at 9/18/15 4:16 PM
  • I WOULD LIKE TO KNOW IF THIS PRODUCT HAS THE OTG.....
    THANK YOU look for an answer
  • Onda Tablet:
    Thank you for your mail.
    Onda V919 Air Tablet support OTG function.
  • Do you find this question helpful?  Yes   No
• From hung at 9/11/15 10:05 AM
  • How can I install Google apps on this tablet?
  • Onda Tablet:
    Thank you for your mail.
    Onda v919 Air Tablet pre-installed with Google Play Store.
  • Do you find this question helpful?  Yes   No
• From hung at 9/11/15 10:03 AM
  • I can't install Google apps, why it haven't Google store?
  • Onda Tablet:
    Thank you for your mail.
    Onda V919 Air Tablet pre-installed with Google Play Store.
  • Do you find this question helpful?  Yes   No
• From hung at 9/11/15 10:01 AM
  • I can't install Google apps, why it haven't Google store?
  • Onda Tablet:
    Thank you for your mail.
    Onda V919 Air Tablet pre-installed with Google Play Store.
  • Do you find this question helpful?  Yes   No
• From hung at 9/8/15 6:36 AM
  • Why the Onda v919 not have CHplay and cannot install google service? How long to get android 5.0?
  • Onda Tablet:
    Thank you for your mail.
    We will release the firmware ROM on our website,please check our website.
  • Do you find this question helpful?  Yes   No
• From Anil at 9/7/15 11:51 AM
  • Can it be shipped to India? how much will be the shipping cost and how many days it takes to reach?
  • Onda Tablet:
    Thank you for your mail.
    We support shipping to India and you will got your package in 3-5 business days by Express,the shipping cost is 26.0USD.
  • Do you find this question helpful?  Yes   No

Ask Your Own Question